Terms of Service

Terms of Service** Welcome to the Medical Answering Solutions website. By accessing or using our services, you agree to be bound by these Terms of Service as well as any additional guidelines, restrictions, or rules that may be posted in connection with specific services offered on the site. The services provided by Medical Answering Solutions are designed to support healthcare providers in efficiently managing their after-hours patient communications. **1. Scope of Services** Medical Answering Solutions offers specialized answering services to medical professionals after regular business hours. Our services include but are not limited to call handling, appointment scheduling, and urgent response management. We strive to maintain the highest standards of confidentiality and accuracy in all interactions on behalf of our clients. **2. User Responsibilities** Users agree to provide true, accurate, current, and complete information about themselves as prompted by our service setup processes. You are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer or device. Furthermore, you agree to notify us immediately of any unauthorized use of your account or any other breach of security. **3. Confidentiality** Medical Answering Solutions is committed to maintaining the confidentiality and privacy of all patient information received during our service operations. All data processed through our service is secured using industry-standard encryption technology and handled in compliance with applicable regulations such as HIPAA. **4. Limitations of Liability** While we make every effort to ensure reliable communication services, we do not guarantee that our services will be uninterrupted or free from errors. Medical Answering Solutions cannot be held liable for any damages arising from the use or inability to use our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages. **5. Amendments** Medical Answering Solutions reserves the right to amend these Terms of Service at any time without prior notice. Your continued use of our services following any such changes constitutes your agreement to the revised terms. It is your responsibility to regularly review these Terms of Service to stay informed about any updates or modifications. Thank you for choosing Medical Answering Solutions for your professional communication needs. We are dedicated to providing exceptional service tailored specifically for medical practitioners across St. Clair County and beyond.